Hockering Residents Association
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WOKING ATM POLICE WARNING
Please note the following warning from the Woking Police

From: 13850@surrey.pnn.police.uk
Subject: Keep Yours Eye On ATM's

We would like to draw your attention to the ATM machines in Woking and Surrounding Areas many have been victim to fraudulent devices being fitted or have been subject to criminal damage. We would like to make residents aware of this issue and ask that everyone be watchful when using the ATM machines for a sticky substance around the card slot or a thin device fitted over the card slot called a “Lebanese Loop”. The term “Lebanese loop” is applied to any number of similar devices that are used to perpetrate ATM fraud by retaining the user's card. In their simplest form, Lebanese loops consist of a strip or sleeve of metal or plastic (even something as simple as a strip of video cassette tape) that is inserted into the ATM's card slot. When the victim inserts their ATM card, the loop is sufficiently long enough for the card to be fully drawn into the machine and read. The victim then enters their PIN as normal, and requests the funds. The ATM then tries to eject the card, but a "lip" folded at the end of the loop prevents the card from being ejected. The machine senses that the card has not been ejected, and draws the card back into the machine. The cash drawer does not open, and the money that has been counted is retained by the machine. In most cases, the victim's account is not debited. The victim believes the machine has malfunctioned or genuinely retained their card In a typical scam, the perpetrator will obtain the victim's PIN either by watching them enter it the first time (shoulder surfing), or by approaching the victim under the pretence of offering help and suggesting they re-enter their PIN (and again, watching them do so). Once the victim has left the ATM, the perpetrator retrieves the loop and the trapped card, and uses it, along with their PIN, to withdraw cash from the victim's account. There are a number of methods which cardholders can use to help prevent themselves from falling victim to Lebanese loop-type scams: * Always carefully shield the keypad when entering your PIN; * Do not use an ATM if people are hovering around it (especially if they do not move after being asked); * Do not use ATMs that appear out of the ordinary (e.g. have unusual instructions posted); * Do not enter your PIN more than twice (to prevent your card from being taken). If necessary, use a different machine or consult your bank directly if possible. * Do not take advice from "helpful" strangers that happen to be standing near an ATM (e.g. they suggest that you enter your PIN multiple times) If you spot any machines you feel have been Tampered with please report it to Surrey Police Immediately on 0845 125 2222 and to the Bank to make them aware.  

Many Thanks

Jack Walker And The Maybury Safer Neighbourhood Team


If you need to contact us in the meantime, you can reach us on
Email: 13850@surrey.pnn.police.uk
Tel: 0845 125 2222
Changes to Woking Borough's waste and recycling services

Received from Woking Borough Council:

From September 2009, Woking Borough Council will be implementing a number of changes to the waste and recycling collection services. A brief outline of these changes is provided below. All households will receive a leaflet as part of Borough-wide communications the first week of September 2009.

Your waste and recycling: residents will still receive an alternate weekly collection of waste and recycling, using the black and blue wheeled bins or sacks. As a reminder, the following items can be placed into the recycling container:
·         aluminium foil (rolled up to no smaller than the size of a cricket ball)
·         biscuit and sweet tins
·         cardboard
·         glass bottles and jars
·         household paper (including coloured paper like the Yellow Pages)
·         plastic bottles
·         tins and cans

Day changes: The day and time of collections will change for most residents. Each household will receive a letter during the first week of September telling them exactly how their collection schedule will change. By changing residents collection schedules the service will have a more efficient vehicle-round structure, therefore lowering the carbon footprint and also enabling us to put in place food waste collections in January 2010.

Kerbside collection of household batteries: To prevent household batteries from going to landfill residents will be provided with a small plastic envelope along with their day change letter in September 2009. This should be filled with spent batteries. When the envelope is full it should be placed on the lid of the recycling bin or beside the blue recycling sacks. It will then be collected by Biffa operatives and put in a separate compartment on the collection vehicle.

Your garden waste service is changing: From 2 November 2009 the garden waste collection service will change. If residents wish to use the Council’s new garden waste collection service they will be asked to pay an annual fee to receive a green wheeled bin for their garden waste. A maximum of six wheeled bins can be provided. Households who currently use black and blue sacks and are unable to accommodate a wheeled bin can be issued with re-usable sacks. The clear plastic sacks will continue to be sold until October 2009 and collected until 18 December 2009. Residents are advised to purchase only what they know they will use.

Weekly collections of food waste: This service will initially be introduced in January 2010 to around 34,000 households. More difficult properties, such as flat developments will be addressed at a later date. During January 2010 participating households will be given one 7-litre silver kitchen caddy and one 23-litre lockable green outdoor bin. Residents will be able to recycle all food waste, which will be collected in the 23-litre green bin from the boundary of the property every week, on the same day as the waste and recycling. More details will be sent to participating residents inside the silver caddy in January 2010.